Hello everyone! How is it going? How about summer? Imagine you´re in a speaking exam and you have to work with a partner. You´re a customer and you have to choose a shop and a product you want to buy there and your partner is the shop assistant. Are you able to prepare a dialogue? In this article you have some expressions (words and phrases) you can use in a conversation.
One of the most common topics in speaking exams is ‘Shopping’. What can you say in a conversation in a shop? Read this post and practice talking to your classmates.
Excuse me. Do you sell __________?
I´ll take it /them.
I´d like this.
I´m just looking.
Yes, please, I need one.
How much is it /are there?
What size it is? /are there?
I need small/ medium /large.
Ok, thanks anyway.
Dou you have the one I want in stock?
I want to try on ____________ (e.g. ‘this dress’)
I’m going to buy the ___________ on credit.
Do you accept credit cards?
I’d like a refund, please.
THE SHOP ASSISTANT
Can I help you?
Yes, we´ve got this/ these____________.
That´s _______ pounds.
Here´s your change.
Would you like a bag?
Sorry, we haven´t got any at the moment.
You´ve to pay 16% VAT.
Here is your receipt.
How would you like to pay, by cash or by card?
Thank you. Here’s your change and your receipt.
OTHER USEFUL WORDS AND PHRASES
‘Customer is always right’.
‘If you don´t ask, you don´t get’
‘It´s not worth the trouble’.
- A DIALOGUE IN A BOOK SHOP
Shop assistant: Good morning, can I help you madam?
Customer: Yes, please. I’m looking for a book but I can’t remember the author.
Shop assistant: Well, do you remember the title?
Customer: No, sorry.
Shop assistant: Is the author a woman or a man?
Customer: A woman. I think she´s from USA. She´s a best selling author and she writes fantasy novels.
Shop assistant: Ah! She must be Madeline Miller! Her last book is ‘Circe’.
Customer: No. I’ve read that one. It´s a fairy tale I’m looking for. Let me think… The prince…
Shop assistant: Ah! The Cruel Prince by Holly Black!
Customer: Exactly! That’s the one I’m looking for. Do you have it in stock?
Shop assistant: I’ll just look. Yes, here we are.
Customer: Oh, that’s great! How much is it?
Shop assistant: It´s 16,99 pounds, please.
Customer: Here you are. Thank you!
Shop assistant: You’re welcome. Bye!
2. A DIALOGUE AT THE CHEMIST´S
Customer: Good morning, sir, I have a prescription from my GP.
Chemist: Ok, do you have your social insurance card, madam?
Customer: Yes. Here you are.
Chemist: Let me see… Ok, we have this medicine in tablets or in syrup. What do you prefer?
Customer: Humm… I think in syrup. It´s easier to swallow it. Isn´t it?
Chemist: Yes, you´re right. And please, read the instructions carefully in case there are any side efects.
Customer: Oh. Is there any contraindication? Please, tell me.
Chemist: Hummm…. I think you may feel sleepy.
Customer: Ok. Is that all?
Chemist: One more thing… Please, take the precise dosage: one coffee spoon twice a day after meals.
Customer: Ok, thank you very much.
Chemist: You´re welcome. With this treatment you´ll get better in a few days. Bye!
Customer: See you!
3. A DIALOGUE IN A CLOTHES SHOP
Customer: Hello, do you sell skirts?
Shop assistant: Yes, we´ve got this red one and we´ve also got these yellow ones.
Customer: How much are they?
Shop assistant: The red one is 20 pounds and the yellow ones are 15 pounds.
Customer: What size are the yellow ones?
Shop assistant: They´re large.
Customer: Oh, I need small.
Shop assistant: Sorry, we haven´t got any small ones at the moment.
Customer: ok, don´t worry. What size is the red one?
Shop assistant: Small.
Customer: Oh, great! I´ll take it.
Shop assistant: Excellent. Do you have a bag?
Customer: No, thank you.
Shop assistant: How would you like to pay, by cash or by card?
Customer: By cash. Here you are.
Shop assistant: Thank you!
And that´s all for today!
Are you able to write another dialogue? If so, leave us a comment, please. Thanks for visiting our blog!